Terms of service

• Service - Dokeo, the content quality gate: the web app, API, MCP server, and CLI.
• Content - text, URLs, or other material you submit for scoring, generation, or review.
• Order Form - a written or online order for a paid plan, including any enterprise agreement.

Dokeo scores content against SEO, AEO, and GEO checks and returns a verdict, per-check scores, and issues. It also offers an AI-visibility monitor (Citation watch) and a human review queue that can gate publishing. The Service is provided on an ongoing, evolving basis; features may be added, changed, or removed.

You must provide accurate account information, keep your credentials secure, and are responsible for activity under your account and API keys. You must be able to form a binding contract to use the Service.

You agree not to:

• Submit content you don't have the right to submit.
• Reverse-engineer, decompile, or extract our scoring rules or models for resale.
• Resell Dokeo scans in a way that competes with our paid plans.
• Use the Service to process unlawful content, or to attempt to breach its security or rate limits.

You retain all rights to your Content. By submitting it, you grant us a limited, non-exclusive licence to process it solely to provide the Service (scoring, generation, review, and delivery of results to you). We do not train any model on your Content. AI rewrites, when you opt into them, are processed by the configured AI providers listed in our Privacy Policy. OpenRouter fallback requests require zero-retention routing and prohibit training use. These controls do not establish a blanket zero-retention promise for MiniMax or for data saved in Dokeo.

The Service, including its check rules, software, and brand, is our property. These Terms grant you a limited right to use the Service, not to own any part of it.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy a paid plan you also agree to Paddle's Buyer Terms, and Paddle issues your invoice and collects any applicable sales tax or VAT.

Paid plans are subscriptions billed in advance, monthly or annually. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from your account or through Paddle; cancellation takes effect at the end of the current billing period and stops future renewals. Unused credits roll over up to 2x your monthly allocation; beyond that they expire at the end of the period. Refunds follow Paddle's standard Refund Policy (summary at dokeo.co/refund). Under it, transactions are non-refundable unless the law requires otherwise, and Paddle may grant discretionary refunds on requests made within 14 days of the transaction. Your statutory rights are not affected. Custom terms in an Order Form override these defaults. We never see or store your card details.

We work to keep the Service highly available, but the current standard plans are offered without a contractual uptime commitment (no SLA). We may perform maintenance and may change or discontinue features. A written service-level agreement is available to enterprise customers under an Order Form. Scores are reproducible for the same content, content type, and strictness; we do not warrant that a score will match any third-party tool.

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care. Your Content and results are treated as your confidential information.

Our handling of personal data is described in our Privacy Policy, which includes our subprocessors and your rights. Where we process personal data on your behalf, a Data Processing Addendum (DPA) is available to enterprise customers on request at legal@dokeo.co.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Dokeo is a quality tool, not legal, SEO, or editorial advice; you are responsible for what you publish.

To the maximum extent permitted by law, our total liability is capped at the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or data.

You will defend and indemnify us against third-party claims arising from your Content or your use of the Service in breach of these Terms, except to the extent caused by us.

These Terms apply while you use the Service. We may suspend or terminate your account for a material breach not cured within 14 days of notice, or immediately for unlawful use. You can terminate anytime by cancelling and asking us to close your account. Sections that by their nature should survive (IP, confidentiality, liability, indemnification) survive termination.

We may update these Terms; we will post the new version with an updated date and, for material changes, give reasonable notice. Continued use after changes take effect means you accept them.

Enterprise customers may sign a Master Services Agreement, DPA, and SLA that supersede these Terms for the parts they cover. Contact legal@dokeo.co to request them.

These Terms are governed by the laws of India. Disputes will be resolved in the courts of competent jurisdiction in India, and each party consents to that jurisdiction.

Questions about these Terms? Email legal@dokeo.co or get in touch. For order, billing or refund questions you can also contact Paddle at paddle.net.